PMDS Front Office Support | Practice Efficiency & Optimization
“Managing patient eligibility and front office workflow with PMDS helps to improve claim accuracy and patient AR balances“
Let’s Take A Look At What Our Front Office Pre-Visit Services Can Do…

Insurance Eligibility Verification Is Performed Prior To The Patient Visit Based Off Of The Practice Schedule
Working off of your practice schedule, we perform eligibility verification checks via phone and web, typically 3-4 days in advance. This gives ample time to correct any insurance issues prior to the visit.
Copayment, Coinsurance, Deductible Amounts, Along With Any Outstanding A/R Balances Are Determined
Understanding patient responsibility and outstanding balances pre-visit, help to maximize up-front collections, increase practice cash-flow, and provide higher levels of patient service.


Patients Are Then Grouped By Insurance & Balance Status For Follow-up & Resolution Prior To The Patient Visit
We make it easy to group your daily patient schedule by patients that are eligible, ineligible, currently have no insurance, or have an outstanding balance outside of the current practice financial policy.
Patients Needing Follow-up & Resolution Are Reached Via PMDS Call Center Staff Or Practice Staff For Notification
PMDS can provide an additional layer of support by integrating patient calling services into front office processes. We can notify patients of insurance issues, call on A/R balances, and collect payments via phone.


All Information Is Made Available Via Our PMDS Front Office Web App Or Updated In The Practice Management System
PMDS has developed a web-based front office app that handles all communication and exchange of patient information. No excel sheets or emailing of patient information needed, it’s all there in the app!
Still Interested To Find Out More About Front Office Services?
Ask us for a free front office workflow analysis!
Data errors in patient demographics and insurance information, ineligible patients, and not collecting patient copay
amounts or outstanding balances at time-of-service, all will have a significant effect on the amount of claim denials,
the cost to recover revenue, and the ability to successfully collect the revenue that the practice is owed.